In an exclusive conversation with NigerianFLIGHTDECK, Engineer Isaac Balami, Chief Executive Officer of 7-Star Global Hangar, delves into the intricacies of the aviation industry, shedding light on the operations, challenges, and promising avenues for growth within the hangar. From addressing concerns regarding capital flight to advocating for essential support for hangar facilities, Engineer Balami provides invaluable insights into the dynamic landscape of aircraft maintenance and repair.
- What is 7-Star Global?
7-Star Global, owned by Engr. Isaac Balami, is a leading Aircraft Maintenance, Repair, and Overhaul (MRO) facility, known for its commitment to safety, quality, and customer satisfaction. We have the largest capability in West and Central Africa specializing in servicing a wide range of aircraft types, catering to both commercial and private clients. Our team of highly skilled and experienced technicians utilizes state-of-the-art technology and equipment to ensure your aircraft receives the highest level of care and attention. Whether you need routine maintenance, major repairs, or complete overhauls, 7-Star Global is your trusted partner for all your aircraft needs.
- What types of aircraft do you maintain? Who are your clients so far? What specific kinds of services have 7-Star Global offered them?
What types of aircraft do you maintain?
Specializing in servicing a wide range of aircraft, 7-Star Global Hangar offers comprehensive maintenance solutions for helicopters, fixed-wing, commercial, and private aircraft. Our expertise in rotary-wing aircraft includes both line and base maintenance for models such as the AW139, AW109, EC155B, BELL 429, and S76C/C+/C++. In the fixed-wing category, we provide maintenance services for aircraft such as the B737-300/400/500, MD-80 series, EMB 135/145, EMB 600/650 Legacy, DASH 8 (100/200/300/400), LEARJET 45, HS 125-850/900, Challenger 601/604/605, and Cessna 152/172/182.
Who are your clients so far?
Due to our strong commitment to client confidentiality and privacy, we are unable to publicly disclose the specific identities of our clients. However, we can assure you that we have a diverse and impressive portfolio of clients across various sectors, including commercial airlines, private jet owners, government agencies, and more. Each client benefits from our high-quality maintenance services, safety-focused approach, and personalized attention.
What specific kinds of services have 7-Star Global offered them?
We offer various levels of aircraft maintenance inspections. A-checks are usually conducted more frequently and involve relatively minor inspections, often performed overnight or between flights. B-checks are slightly more extensive, focusing on more critical systems and components. C-checks, occurring every 18-24 months, involve more thorough inspections, requiring several days to complete. Finally, D-checks, also known as heavy maintenance visits (HMV) or major checks, are the most comprehensive and occur every 4-6 years, involving the disassembly and inspection of major components and structures. We offer wheels and brake servicing, non-destructive testing, and battery charging services.
- So much talk of capital flight at a time years back it was put at $2.5bn. In what ways does your facility help local airlines reduce maintenance costs, improve operational efficiency and curb capital flight amidst plummeting local currency?
Addressing concerns surrounding capital flight in Nigeria and its ramifications on the aviation sector, 7-Star Global Hangar affirms its commitment to bolstering the local aviation industry and mitigating capital outflow. While respecting client confidentiality, our company proactively engages in initiatives aimed at fortifying the domestic aviation landscape. Through strategic measures, we curtail maintenance costs by providing competitive rates that rival international alternatives. Our dedication to offering cost-effective solutions underscores our role in fostering a resilient aviation ecosystem within Nigeria.
Central to our mission is the pursuit of increased efficiency in aircraft maintenance operations. Equipped with state-of-the-art facilities and staffed by skilled technicians, we prioritize expeditious and precise maintenance services. This approach not only minimizes downtime but also reduces associated expenses for airlines. By opting for local maintenance services, airlines can circumvent significant logistical costs incurred when ferrying aircraft overseas for upkeep, thus optimizing operational efficiency and resource allocation.
In addition to operational benefits, partnering with 7-Star Global Hangar contributes to broader economic objectives.
By patronizing local MRO facilities, airlines contribute to job creation, skill development, and knowledge transfer within the Nigerian economy. Furthermore, by offering a reliable and cost-efficient alternative to foreign MROs, we aid in stabilizing local currency exchange rates, thereby reducing foreign exchange pressure.
Through collaboration with stakeholders, including airlines, regulatory bodies, and government agencies, we are committed to nurturing a robust and sustainable aviation industry that benefits all involved parties in Nigeria.
- As at my last count using $1 to ₦1500 as exchange rate maintaining the MD-83s and Boeing’s are $500,000 to $1.5 million approximately ₦750,000,000 to ₦2,250,000,000 while the ATRs 42 & 72 are $200,000 to $700,000 = ₦300,000,000 to ₦1,050,000,000…would an MRO in Nigeria do it for any less?
Analyzing the cost differentials between utilizing our MRO services in Nigeria versus seeking maintenance abroad is important. While it’s true that maintenance costs for aircraft, such as MD-83s, Boeing models, and ATRs 42 & 72, can be substantial, it’s crucial to consider various factors that may impact overall expenditure. Firstly, when comparing the costs expressed in USD to those in NGN at a conversion rate of $1 to ₦1500, it’s evident that the figures appear dauntingly high in Nigerian Naira. However, it’s essential to recognize that these costs are not solely determined by the exchange rate but also by factors such as labor costs, overhead expenses, and regulatory compliance.
In the case of 7Star Global Hangar, we pride ourselves on offering competitive rates that align with international standards while providing the convenience and advantages of local MRO services. By leveraging our state-of-the-art facilities, skilled workforce, and efficient processes, we aim to deliver high-quality maintenance solutions at a cost that remains competitive with overseas options. Furthermore, by opting for our services locally, airlines can potentially save on additional expenses associated with transporting aircraft abroad for maintenance, such as logistics, customs duties, and currency exchange fees. Additionally, choosing a local MRO facility like ours contributes to the development of the Nigerian economy through job creation, skills enhancement, and technology transfer.
- What measures does your MRO take to minimize aircraft downtime during maintenance and repair activities? Some MROs do not have the technical personnel and embark on outsourcing which also contributes to downtimes..is this too a practice?
At 7-Star Global Hangar, we recognize the paramount importance of minimizing aircraft downtime during maintenance and repair operations. We understand that every moment an aircraft spends on the ground translates to potential revenue loss for our clients. Therefore, our primary objective is to expedite the maintenance process without compromising on safety. To achieve this, we have assembled a team of highly skilled technicians, engineers, and inspectors who possess the expertise to handle a diverse array of maintenance tasks in-house. By minimizing reliance on external resources, we mitigate the risk of delays and ensure swift turnaround times for our clients.
Central to our approach is the implementation of streamlined processes and digital tools that optimize efficiency throughout the maintenance workflow. From standardized maintenance procedures to advanced data management systems, we leverage technology to enhance planning, scheduling, and resource allocation. By proactively identifying potential bottlenecks and streamlining workflows, we maximize productivity and minimize downtime for our clients’ aircraft. Additionally, we advocate for a proactive maintenance mindset, encouraging our clients to schedule regular inspections and adopt preventive measures to address issues before they escalate into disruptive events.
While we maintain a strong focus on in-house expertise and efficient processes, we acknowledge that certain specialized tasks may necessitate collaboration with external partners. In such cases, we exercise stringent due diligence to ensure that our partners adhere to the same high standards of quality, safety, and efficiency that define our operations. Clear communication channels and close oversight enable us to seamlessly integrate external resources into our workflow while minimizing any potential impact on aircraft downtime. Through transparent communication and proactive management, we strive to deliver maintenance solutions that exceed our clients’ expectations and keep their aircraft flying safely and efficiently.
- Can you provide examples of successful collaborations or partnerships your MRO has established with local airlines or aviation stakeholders?
We take pride in our collaborations with various industry partners, aimed at fostering the growth and prosperity of the Nigerian aviation sector. While we uphold confidentiality agreements that prevent us from disclosing specific partnership details, we have engaged in several successful initiatives. These include joint maintenance programs tailored to individual airline fleets, ensuring efficiency and cost-effectiveness in operations. Additionally, we collaborate with local training institutions and universities to provide specialized training programs for mechanics and engineers, thereby nurturing a skilled workforce. Furthermore, our partnerships with local suppliers optimize the procurement and delivery of aircraft parts, minimizing lead times and costs. Finally, we actively participate in industry associations and working groups to advocate for policies and regulations that support the long-term development and sustainability of Nigerian aviation.
- What plans do you have for expansion into the region and internationally, getting contracts beyond Nigeria to boost your forex earnings?
At 7-Star Global Hangar, we are strategically positioned to expand our footprint both within the region and internationally, leveraging our recent prospect and registration in the UK as a testament to our commitment to global growth. Our expansion plans encompass several key initiatives aimed at securing contracts beyond Nigeria to enhance our foreign exchange earnings. Firstly, our recent registration in the UK opens up new opportunities for us to tap into the European market and establish partnerships with airlines and aviation organizations in the region. By leveraging our established reputation for quality and reliability, we aim to secure maintenance contracts and partnerships that will not only bolster our revenue streams but also enhance our global presence.
In addition to our presence in the UK, we are actively exploring opportunities in other international markets across the continent, particularly in regions where there is a growing demand for aviation services. Through targeted marketing and business development efforts, we seek to position ourselves as a preferred MRO provider for airlines operating across diverse geographical areas. Furthermore, we are continuously investing in our infrastructure, technology, and workforce to ensure that we maintain the highest standards of service excellence and competitiveness on the global stage. By staying at the forefront of industry trends and innovations, we aim to differentiate ourselves and capture market share in new territories.
- What are the challenges deviling your organisation’s growth and expansion and how significant are they in your survivability?
7Star Global Hangar grapples with multifaceted challenges that significantly influence its growth trajectory and sustainability.
Within the aviation industry, both locally and globally, the company confronts volatile market dynamics characterized by fluctuating fuel prices, currency exchange fluctuations, and shifts in global economic conditions, all of which directly impact the demand for maintenance services and complicate expansion strategies. Moreover, intensified competition within the Nigerian MRO market necessitates constant innovation and differentiation efforts to attract and retain clientele. Securing and retaining skilled personnel poses another critical hurdle, given the scarcity of talent, fierce competition, and the need for specialized training.
Additionally, navigating intricate regulatory frameworks and ensuring access to modern infrastructure further compound operational complexities and costs. Despite the imperative to integrate cutting-edge technologies for operational efficiency and competitiveness, the associated expenses and ongoing training requirements present additional challenges for the company.
- What kind of support does local MRO require from government to thrive
Land allocation within airports for hangar, waivers for spares , and various govt agency patronage. Govt agencies that have aircraft should maintain them locally to encourage and also give confidence to airlines. NCAA collaboration to encourage other African countries to bring their aircraft into Nigeria for maintenance
- How do you stay updated on industry trends and best practices to continually improve your MRO services and what are some common methods used for detecting and diagnosing aircraft defects or malfunctions?
7 Star Global Hangar is dedicated to continuous improvement and innovation, employing various strategies to stay updated and enhance operational efficiency. Actively engaging with industry associations, subscribing to relevant publications, and attending conferences and trade shows are integral components of our approach to staying abreast of emerging trends, regulatory changes, and technological advancements. Additionally, we prioritize collaboration with partners across the aviation ecosystem, including aircraft manufacturers, component suppliers, and other MRO players, to share best practices and jointly develop innovative solutions. Our commitment to a data-driven approach enables us to leverage analytics for identifying areas of improvement within our operations, ensuring that we consistently surpass industry benchmarks and exceed client expectations.
At the core of our maintenance operations lies a focus on detecting and diagnosing aircraft defects through state-of-the-art equipment and highly skilled technicians. By investing in cutting-edge diagnostic tools and technologies and maintaining a team of certified technicians trained in the latest detection and troubleshooting methods, we ensure precise and efficient defect identification. Moreover, our proactive maintenance programs emphasize preventive measures, such as scheduled inspections and non-destructive testing, aimed at identifying potential issues before they escalate into major problems. Continuous learning is ingrained in our organizational culture, with technicians undergoing regular training to stay updated on the latest diagnostic techniques, thereby equipping them with the expertise to address even the most complex challenges effectively.
- Can you explain the differences between line maintenance and base maintenance and how do you determine the appropriate maintenance schedule for different aircraft types?
At 7-Star Global Hangar, we prioritize the importance of meticulous aircraft maintenance to ensure safety and optimize performance. We recognize the distinctions between line and base maintenance and employ a tailored approach to determine the most suitable schedule for each aircraft under our care. Line maintenance, conducted swiftly at airports or designated stations, focuses on routine checks and minor repairs during turnaround times or brief layovers. Tasks include visual inspections, fluid replenishment, and minor component replacements, facilitating quick assessments while the aircraft remains operational. Conversely, base maintenance, performed in dedicated hangars with specialized equipment and personnel, encompasses comprehensive inspections and major repairs, addressing complex issues and ensuring long-term airworthiness. While line maintenance minimizes downtime and identifies potential issues early, base maintenance ensures regulatory compliance and tackles extensive overhauls, albeit requiring longer downtime and greater investment.
Maintenance schedules are determined by various factors, including aircraft type and manufacturer recommendations, operational use, and regulatory requirements. Manufacturer guidelines outline specific maintenance requirements based on factors like flight hours, cycles, and calendar time, serving as a foundational reference for scheduling. Operational considerations such as flight frequency, routes, and payload further influence maintenance needs, with high-utilization aircraft often requiring more frequent line maintenance checks. Additionally, regulatory mandates set forth by Nigeria Civil Aviation Authorities establish minimum maintenance intervals to uphold safety and airworthiness standards, guiding our adherence to essential maintenance protocols.
- Can you discuss the importance of maintaining accurate maintenance records and documentation for regulatory compliance and how you ensure that maintenance activities are conducted in accordance with relevant aviation regulations and industry standards?
We recognize the paramount importance of maintaining accurate and comprehensive maintenance records and documentation for ensuring the safety, airworthiness, and regulatory compliance of your aircraft. To guarantee these vital aspects, we employ robust systems and practices encompassing transparency, traceability, and regulatory adherence. Our commitment to transparency and traceability is exemplified by our meticulous maintenance record-keeping, which includes detailed work orders outlining tasks, technical logs documenting every step of the maintenance process, material certificates verifying component authenticity, and certification documentation recording official approvals by qualified personnel.
Moreover, our dedicated team of experts remains vigilant in staying abreast of evolving aviation regulations and industry standards set by authorities such as the Nigerian Civil Aviation Authority (NCAA), International Civil Aviation Organization (ICAO), European Union Aviation Safety Agency (EASA), and Federal Aviation Administration (FAA). This ensures that all our maintenance activities adhere to the highest safety standards and comply with applicable regulations, irrespective of your aircraft’s origin or destination.
Leveraging advanced digital platforms for data storage and retrieval, we ensure efficient access to your aircraft’s complete maintenance history, facilitating transparency, compliance monitoring, informed decision-making, and ease of verification. Additionally, our commitment extends beyond mere compliance as we actively engage in industry associations and training programs to equip our personnel with the latest knowledge and expertise, thereby ensuring the delivery of exceptional service beyond the minimum requirements.
- What steps do you take to ensure the safety of maintenance personnel and prevent accidents or injuries during maintenance operations?
At 7Star Global Hangar, we prioritize the safety of our personnel above all else, implementing a comprehensive array of measures to ensure a secure working environment and prevent accidents or injuries during maintenance operations. Our commitment to safety begins with thorough pre-maintenance procedures, including meticulous task planning and risk assessments to identify and mitigate potential hazards before any work commences. Personnel receive detailed job briefings and toolbox talks, ensuring they are informed of specific tasks, potential risks, and safety protocols prior to each operation. Moreover, we provide and enforce the use of appropriate personal protective equipment (PPE), such as safety glasses, gloves, respirators, and hearing protection, tailored to the task at hand.
In addition to pre-operational checks to ensure the proper functioning and safety of all equipment and tools, we maintain strict adherence to comprehensive safety protocols covering various aspects of maintenance, including working at heights, confined spaces, and handling hazardous materials. Regular training sessions on safety procedures, emergency response, and specific maintenance tasks, coupled with competency assessments, guarantee that our personnel possess the requisite skills and knowledge to perform their duties safely. Active supervision and communication channels allow for constant monitoring of maintenance operations, intervention in case of any unsafe practices, and the reporting of concerns or potential hazards. With a robust system in place for incident reporting and investigation, we continuously identify and address safety gaps or weaknesses to enhance our safety culture. Moreover, our investment in modern safety equipment further mitigates risks, emphasizing our commitment to fostering a positive safety culture where everyone is empowered to contribute to a safe working environment.
