Ibom Air’s 5th anniversary today marks a significant milestone in its journey to offer exceptional air travel in Africa. Since its inception, the airline has been dedicated to providing world-class schedule reliability, on-time departures, and excellent service.
Ibom Air has successfully earned the confidence and loyalty of passengers across the region through its unwavering commitment to quality.
Since launching commercial operations on 7 June 2019, Ibom Air has grown remarkably. It has expanded its fleet, increased its route network, and enhanced the overall customer experience. The airline has consistently achieved impressive performance metrics, including industry-leading on-time performance, which has become a hallmark of its operations.
“We are incredibly proud of what we have accomplished over the past five years,” said Mfon Udom, CEO of Ibom Air. “Our success is a testament to the hard work and dedication of our entire team and the unwavering patronage of our passengers.
As we celebrate this milestone, we also congratulate our Shareholders, the Government, and the people of Akwa Ibom State. We commend them for their committed ownership and strong support from the start, which has been crucial to our success.”
As part of its anniversary celebrations, Ibom Air is excited to unveil ambitious plans for the future. These include positioning itself as an ESG-responsible company with a clear sustainability vision and a rapid fleet and route expansion plan to tackle connectivity issues within the African region. It also plans to focus on technology.
According to the COO, George Uriesi, “We have recently unveiled cutting-edge technology and infrastructure to improve our booking, check-in, and in-flight services while enhancing our self-service portal on the website to make it more user-friendly. Similar attention will be paid to one of our most critical touchpoints: our call center. We plan to make it a 24-hour service very shortly.”
In the area of sustainability, Ibom Air’s initiatives aim to reduce its environmental impact through sustainable practices. This includes the introduction of their brand new, fuel-efficient Airbus A220-300 aircraft.The airline’s fleet of eleven aircraft will ensure its carbon footprint aligns with global best practices in environmental sustainability.
Moreover, its corporate social responsibility program will focus on supporting the less privileged and vulnerable within the communities it serves. Ibom Air will celebrate its milestone by recognizing staff members who have been with the airline since its inception.
“We appreciate our loyal customers who have consistently supported us and contributed to building this brand,” affirmed Mr. Uriesi.”Consequently, we pledge to uphold the highest standards of safety, comfort, and convenience for our valued passengers every day.”