Nigerian Flight Deck Travel and Business Reportage
EAN Aviation, the Lagos-based business aviation services company has become the first Safety 1st Qualified African location, to be listed on the US National Air Transportation Association’s, (NATA), Global FBO Map. Whilst the programme certifies individuals, not locations or companies, it established the Safety 1st Qualified location platform to recognize FBOs that consistently maintain their employee’s training status.
EAN currently has a total of 17 active students registered on the NATA training programmes.
Leading by example CEO, Segun Demuren, has joined four of his colleagues in following a customer service module, whilst other employees are enrolled in Professional Line Service Training (PLST), and Health and Safety courses. EAN has been investing in NATA training since launch, and was initially recognized by NATA when the Safety 1st Qualification was awarded to thirteen of the operations team in 2013. A minimum of eight internal audits, and four external audits, are undertaken each year to verify that the safety and service levels are maintained.
The addition of EAN to NATA’s Global FBO map demonstrates the company’s ongoing commitment to putting safety first using the best practices and industry standards. NATA’s map was launched in April as part of a wider campaign to educate aircraft operators about the benefits of utilizing FBOs, and ground handlers, that are Safety 1st Qualified and/or IS-BAH registered.
For EAN the map listing gives credit to its continued focus on providing the highest levels of service to the industry. It also supports business development as it makes the FBO an attractive place to work, and inspires a culture of safety and security. Customers can also be confident that their aircraft, luggage, catering, and paperwork is being handled by internationally trained and qualified FBO personnel.
“I am extremely proud of my team and the way they have maintained their safety levels since the start. To be internationally recognized by one of the best associations in the world of general aviation means a lot to the company, our customers and the African business aviation community,” said Demuren.
EAN has also applied for IS-BAH status and hopes to become the second African location to appear on NATA’s Global FBO map with this certification. It already has all the necessary procedures, training and ongoing IS-BAH standards in place, and anticipates receiving certification with in the next six months.
