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Comfort & Crew

What you need to know about Emergency Exit seats on aircraft

WHY are airlines particular about who sits on their Exit seats? The difference between your survival in an aircraft incident and your doom may be in the hands of a fellow passenger and if that person does not have the character and/or cannot shoulder the responsibility, then it is important …

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Delta introduces auto check-in for Fly Delta app users

DELTA AIR LINES has added automatic check-in to the Fly Delta app to streamline the check-in experience for customers and take the guesswork out of accessing a boarding pass. The new functionality, available on the latest version of the app, automatically checks in eligible customers 24 hours prior to their …

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What passengers need to know about airlines’ obligations to them

LAST week Nigerianflightdeck.com dealt with Passengers’ Obligation and things to know about air travel and this generated some reactions especially from passengers that feel that they have been wronged one way or another by airlines, particularly here in Nigeria and this led to the decision to balance the scales by …

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Passengers obligations and things to know about air travel

DO you know that passengers have obligations to airlines and service providers, which in simple terms mean that there are rules to be passengers as it doesn’t end at just paying the fare. One of such obligations to airline is the right for passengers to treat staff of these airlines …

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Travel tips on safeguarding baggage and baggage management at airports

TRAVELLING for the first time? I am sure that when doing so one cannot help but try to be nice and courteous, which is in the nature of any well-bred Nigerian. However, one must be cautious in being courteous. Knowing full well that there are predators, opportunists and a whole …

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Emirates introduces tablet loan service to US-bound First, Business Class customers

EMIRATES has introduced another service to mitigate the inconvenience of the recent ban on electronic devices on board US-bound flights. Beginning today, First and Business Class passengers will be able to borrow tablets on board Emirates’ US-bound flights allowing them to continue working during their flight. The new service is …

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Cabin Crew professionals streamline major role to safety at first fair

VETERAN  Cabin Crew practitioners  have agreed that the job description of a cabin crew goes beyond the glamour and most times the misconception associated with it as they highlighted the complexity of the profession stressing that the major role of the profession beyond all is safety. Cabin crew professionals  made …

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US device ban: Emirates introduces laptop, tablet handling service for US flights

FOLLOWING the United States ban on mobile devices including laptops and tablets on inbound flights from certain mid-eastern countries, Emirates has concluded plans for US-bound passengers to use their laptops and tablets until just before boarding. The airline has stated that customers travelling to the US via Dubai will be …

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Delta continues multi-billion dollar investment in customer experience with Alessi products

IN another move to further elevate the in-flight customer experience, Delta has partnered with globally renowned design company Alessi to curate a modern, stylish and functional collection of service products and tableware, which will appear in flight beginning April 1. Delta’s serviceware enhancements are part of the airline’s multi-billion dollar …

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Delta’s Master Sommelier handpicks exclusive wines for US-Nigeria route

DELTA’S Master Sommelier, Andrea Robinson, has hand-picked her 2017 Wine selections, offering exclusive choices to Delta One customers flying between Nigeria and the United States. The vintages will appear on a rotating seasonal basis, with two different reds and whites available every three months. During the summer (June-August), one white …

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