Home Briefs United Nigeria apologises to passengers as NCAA lift suspension on aircraft 

United Nigeria apologises to passengers as NCAA lift suspension on aircraft 

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United Nigeria Airlines says the Nigeria Civil Aviation Authority has lifted the suspension placed on its aircraft, a wet-leased Airbus A320.

The airline made this known in a message to its customers expressing apologies for the situation that led to the initial suspension.

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In a statement, it said, “We are pleased to announce the lifting of the suspension placed on our ‘Part G’ operations specifications which affected one of our aircraft. We want to express our deepest gratitude to you for keeping faith with us and for your understanding during this period.

“Safety is at the core of United Nigeria Airlines’ values and we take our commitment to passenger safety very seriously. We are aware that every time our schedule is disrupted, it is usually a very painful experience for you and for us as well because we know and understand that it affects travel plans and diminishes your trust in the reliability of our operations.

“We are deeply sorry for the inconvenience this has caused you and would want to reassure you that our dedicated team is working around the clock to resolve the backlog of flights schedules because we understand the importance of your travel plans and the trust you place in us.

While we continue to count on your patronage, kindly be informed that our customer support team is always available to assist with any inquiries and provide you with all the support you need to make your travel experience seamless.

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