Tag: Consumer Protection
Consumer Protection, Visa Verification Focus as NCAA Hosts Wakanow
Consumer protection obligations and visa verification processes were both at the centre of discussions as the Nigeria Civil Aviation Authority hosted Wakanow leadership in...
NCAA Sanctions Qatar Airways ₦5M After Two-Month Warning
Two months after issuing a stern warning, the Nigeria Civil Aviation Authority has sanctioned Qatar Airways ₦5 million for consumer protection infractions. The announcement...
NCAA Slams Operators Over 4-Week Airline Ticket Refunds
BY ANTHONY OMOH
The Nigeria Civil Aviation Authority (NCAA) has issued a strong warning to domestic airlines, condemning the practice of telling passengers that airline...
Kenya Airways Pays NCAA Sanction Penalties for Infractions
Kenya Airways has complied with the sanction penalties imposed by the Nigeria Civil Aviation Authority (NCAA), paying its fine on Wednesday, September 17, 2025.
The...
Stunning 137% Passenger Refund Surge Shows Aero Compliance
Aero Contractors has achieved a massive 137% surge in passenger refund payouts between January and August 2025, setting a benchmark in Nigeria’s aviation industry...
Captain Najomo Unveils NCAA Disability Inclusion Committee
The Director General of Civil Aviation, Captain Chris Najomo, has inaugurated the NCAA Disability Inclusion Oversight Committee at the Authority’s headquarters in Abuja. The...
NCAA Justifies Recent Regulatory Penalties on Airlines
The Director General Nigeria Civil Aviation Authority, Captain Chris Najomo, has reiterated that the NCAA sustain domestic airlines despite regulatory penalties and operational challenges....
NCAA at 25: Uriesi Hails Regulatory Oversight, Congratulates DGCA
"In fact, sometimes I say to myself, ‘na so dem dey do the other airline? Because e be like say na only us them...
NCAA to Enforce Sanctions on Kenya Airways for Violations
Kenya Airways has a history of failing to meet NCAA’s consumer protection regulations. It has not resolved numerous passenger refunds, ignored lost baggage complaints,...
