Director General Civil Aviation, Captain Chris Najomo, has directed Nigeria’s leading domestic airline, Air Peace, to adjust its services to reflect its available aircraft fleet. The directive followed recent public complaints regarding repeated delays and flight cancellations by the carrier.
During a crucial meeting in Abuja with some members of Air Peace’s management team, Captain Najomo stated that the airline must trim operations to the size of available aircraft presently in its fleet. He made it clear that the Nigerian Civil Aviation Authority (NCAA) would not tolerate poor service delivery or non-compliance with regulatory requirements.
He explained that the NCAA recognises the industry’s current challenges. However, he stressed that these difficulties cannot justify compromising standards or passenger experiences. Thus, he advised Air Peace to improve its planning and operational efficiency.
“The NCAA is fully committed to supporting all domestic operators,” said Najomo. “But that support depends on the airline’s willingness to uphold structure, efficiency, and regulatory compliance.”
The meeting was described as intense, reflecting growing dissatisfaction among Nigerian travellers over inconsistent airline performance. Complaints have significantly increased in recent weeks, especially regarding late departures and last-minute cancellations.
In response, the Air Peace team acknowledged operational challenges but assured the regulator that solutions were being pursued. They emphasised that these challenges were not unique to their airline and occur globally, especially in dynamic markets.
Despite this, the Director General reminded the airline that all operators must find ways to deliver quality service without cutting corners. According to him, passenger welfare, timely flights, and transparency are key to sustaining trust and loyalty in aviation.
To this end, Captain Najomo warned that the NCAA would step up its surveillance of airline operations nationwide. He said inspectors would ensure airlines comply with schedules they publish and maintain high safety and customer service standards.
“We are scaling up oversight. Airlines must match what they promise passengers with what they can deliver,” he stated firmly.
Importantly, the NCAA insists that structure, efficiency, and regulatory compliance are the building blocks of any successful aviation ecosystem. It reiterated that airlines unable to operate within these principles will face regulatory consequences.
This development underscores the regulator’s focus on improving the reliability of Nigeria’s domestic flight services and restoring confidence among the flying public.
Airpeace is beginning to feel like a god.
Very wicked and unrealistic airline with demonic set of staffs.
Shifted my flight from Delta state to Enugu state. Who does that?
Total difference state, Not even to Anambra that is closer but to Enugu.
Later moved it to 3:30 and from 3:30 to 9pm.
Ricking people’s life.
Missed a huge contract bcos Airpeace.
The problems are not from the Air lines only, the so call NCAA are the major problems, they only after the percentage they collected from the air lines they Care about passengers welfare, to me, no regulation in aviation industry
This doesn’t apply to Air Peace only, many more airlines are involved. United Nigeria Airline couldn’t operate it’s BNI-ABV flight scheduled for Saturday 26th April and no amelioration was offered passengers. They are all the same crooked businesses people.