Tag: customer service
UNA Crew Earns Praise for Professionalism with Unruly Passenger in-Flight
A United Nigeria Airlines (UNA) cabin crew member, Miss Uche Francisca Ogbuagu, has received strong commendation for her professionalism during an unruly passenger incident....
AOC Raises Airport Service Gaps, Seeks Better Passenger Experience
AOC Operational Concerns
The Airline Operators Committee (AOC) has raised concerns over inadequate airport infrastructure and service delivery challenges, urging the Federal Airports Authority of...
Air Peace Demands CCTV Clip on Oshiomhole’s Extortion Claim
As public attention grows, industry observers are waiting to see if FAAN will release the footage. The release could potentially corroborate or counter both...
Green Africa launches innovative gChat bot for customers
We continuously explore new ways to improve their experience and address concerns swiftly.
Nigeria’s Green Africa has introduced its innovative gChat bot for customers to...
