Tag: Consumer Protection
NCAA Urges Faster Refunds After Max Air Pays ₦182m to 956...
Domestic airline, Max Air, paid ₦182,099,018.88 in ticket refunds to 956 passengers during the second quarter of 2026, according to the Nigeria Civil Aviation...
NCAA Unveils Eight Regulatory Pillars to Tame Natural Monopoly in Aviation
The Director-General of the Nigeria Civil Aviation Authority (NCAA) has unveiled an eight-pillar regulatory framework designed to tame natural monopoly in Nigeria's aviation sector,...
NCAA Case Resolution Hits 65% as Michael Achimugu Bags African Brands...
The Nigeria Civil Aviation Authority (NCAA) says it achieved 65 per cent passenger complaint case resolution rate in 2025, representing a 10 per cent...
NCAA Imposes ₦6m Sanction on Saudi Airlines Over Consumer Rights Breach
The Nigeria Civil Aviation Authority (NCAA) has imposed a N6 million sanction on Saudi Airlines over consumer protection-related infractions, signalling its determination to enforce...
Achimugu’s Director of the Year Award: Implications for Nigeria’s Aviation Industry
By Agbo Erasmus
The expansive glitzy hall of the Nigerian Aviation (NIGAV) Expo Centre at the international wing of the Murtala Muhammad Airport in Lagos...
Najomo, Achimugu, NCAA Secure Nine Major Wins at 2026 NIGAV
The Nigeria Civil Aviation Authority bagged multiple recognitions at the 15th edition of the Nigeria Aviation (NIGAV) Awards. Meanwhile, the Authority secured honours across...
Consumer Protection, Visa Verification Focus as NCAA Hosts Wakanow
Consumer protection obligations and visa verification processes were both at the centre of discussions as the Nigeria Civil Aviation Authority hosted Wakanow leadership in...
NCAA Sanctions Qatar Airways ₦5M After Two-Month Warning
Two months after issuing a stern warning, the Nigeria Civil Aviation Authority has sanctioned Qatar Airways ₦5 million for consumer protection infractions. The announcement...
NCAA Slams Operators Over 4-Week Airline Ticket Refunds
BY ANTHONY OMOH
The Nigeria Civil Aviation Authority (NCAA) has issued a strong warning to domestic airlines, condemning the practice of telling passengers that airline...
Kenya Airways Pays NCAA Sanction Penalties for Infractions
Kenya Airways has complied with the sanction penalties imposed by the Nigeria Civil Aviation Authority (NCAA), paying its fine on Wednesday, September 17, 2025.
The...
