Contrary to circulating video claims, Arik Air clarifies that no passenger was stranded at Port Harcourt Airport.
The airline explains that adverse weather forced flight cancellation, but all affected passengers were accommodated on subsequent flights.
Despite banking facility closure, passengers were briefed and advised to return the next day for rescheduling.
In the evening of Tuesday, April 2, 2024, our flight W3 744 Lagos-Port Harcourt was compelled to make an air return due to adverse weather conditions, specifically heavy rainfall and thunderstorms in Port Harcourt. Consequently, both the Lagos-Port Harcourt (W3 744) and Port Harcourt – Lagos (W3 745) flights had to be cancelled.
“It is crucial to note that by the time of the cancellation, our banking facilities at the airport had ceased operations, rendering funds unfeasible at that moment. However, the passengers were promptly briefed on the situation and advised to return the following day for re-protection on available flights.
“On Wednesday, April 3, 2024 all the affected passengers from both Lagos and Port Harcourt were successfully accommodated on available morning and evening flights. Contrary to Sahara Reporters’ claim, no single passenger was left stranded at Port Harcourt Airport. The video footage in question likely captured a moment of agitation among some passengers.
All affected passengers were successfully accommodated on available flights the following day, refuting claims of stranded passengers.
Arik Air maintains strict weather policies, apologizing for any inconvenience caused by the unforeseen circumstance.
