Comfort & Crew

TRAVELLING is all about fun and fresh experiences. What isn’t fun is getting lost on a trip without a clue of the local language or how to get yourself understood. Imagine being stranded at a train station in Japan with over a hundred persons walking past you, and you can’t even get a direction from one person of the lot …

Lay back, relax and enjoy the flight in the comfort, privacy, and exclusivity of your own suite. Delta Air Lines is redefining international business class travel with the introduction of the Delta One suite, the first business class cabin to feature a sliding door at each suite. Designed with an emphasis on exceptional customer comfort and privacy, the Delta One …

British Airways has commenced an instant rewards scheme for customers in Nigeria, with all travellers who are non-members of the airline’s Executive Club loyalty programme receiving frequent flier miles upon check-in. Speaking on the mechanics of the new initiative which began last week at the Murtala Muhammed International Airport, Lagos, the Regional Commercial Manager, West Africa, at BA, Mr Kola …

Delta Air Lines is deploying Radio Frequency Identification (RFID) baggage tracking technology across its system, including between Lagos Murtala Muhammed International Airport and Hartsfield-Jackson Atlanta International Airport. The move will provide Nigerian customers with improved real-time tracking of luggage throughout the travel experience.  Delta remains the only U.S. carrier to operate nonstop service between Nigeria and the United States offering …

Nigerian carrier, Dana Air has reiterated its commitment to superior on-time performance which was the core of its excellent services, when it took to the skies on November 10, 2008. According to the Accountable Manager of the airline, Mr Obi Mbanuzuo, Dana Air, has always taken the lead in ensuring that passengers get to their destinations on schedule, but recent …

Airbus has demonstrated aircraft visual inspection using a drone at the Farnborough Airshow, an innovation that will reduce lost time for aircraft inspection to mere minutes instead of hours using conventional methods. The drone, equipped with a high-definition camera, performs visual inspection for the upper part of the aircraft. It is flown using an automatic flight control system supervised by …

Following the announcement by the U.S. Department of Transportation (DOT), Delta Air Lines will begin operating daily, nonstop scheduled service to the Caribbean island, Havana, Cuba for the first time in almost 55 years from New York-JFK, Atlanta and Miami.

Arik Air, as part of humanitarian efforts, has sponsored the return tickets to New York for conjoined twins, Miracle and Testimony Ayeni in order for the twins to have immediate access to medical care and surgery that they require. The airline is offering this support in partnership with Linking Hands Foundation, a non-governmental organisation which has secured free medical treatment …

Flying with kids is a phenomenon that can prove stressful on its own and in all reality sometimes it can get seriously frustrating for the parent or guardian of that child or ward. Some airlines do not take this into consideration and most times it ends up with the passenger deciding not to fly that airline again for a simple …

Jetting off on business may seem like a welcome escape from the daily grind but it can also be seriously disruptive with constant calls from the office and anxiety about the inevitable post-trip catch up detracting from the enjoyment of the trip. This is particularly true of small-and-medium sized businesses where management tends to be more hands on and where …