MANAGEMENT of Arik Air late Thursday resolved the impasse with labour unions led by the Lagos State branch of National Union of Air Transport Employees (NUATE), Air Transport Services Senior Staff Association of Nigeria (ATSSSAN) and National Association of Aircraft Pilot and Engineers (NAAPE) in a meeting mediated by the Nigerian Civil Aviation Authority (NCAA) this evening.
The airline in a statement has also announced the normalization of operations with effect from today, Friday morning on all routes.
The Arik Air management equally apologize to its customer for the disruption of services today following the picketing of its operations by the unions.
Capt. Roy Ilegbodu, Chief Executive Officer of Arik Air said: “We sincerely apologize to our customers for the disruption of our operations today caused by the picketing of our services. We have resolved the issue with the unions and wish to inform the traveling public that our services will resume tomorrow morning.
“We reassure our customers of on time departure and great travel experience and look forward to welcoming them onboard our flights.”
Meanwhile the airline has reactivated its online platform for customers to book and pay online through all its network. The airline’s on time departure performance has improved to over 80% over the last three weeks.