NIGERIAN Civil Aviation Authority (NCAA) has said that Nigerian carrier, Arik Air will face steep sanctions for its inability to ferry passengers luggage over 48 hours after arrival at the Murtala Muhammed International Airport (MMIA), Lagos.Director consumer protection directorate NCAA, Mr Abdullahi Adamu, who disclosed this in an interview with aviation correspondents at the International wing of the Airport at Ikeja shortly after addressing stranded irate Arik passengers said, the airline has violated the Montreal convention of 1999.
“The compensation for delayed luggage according to Montreal Convention of 1999 is $150 dollars ,Arik has failed in its duty because that compensation should have come the moment the passenger lands without his bag. They have not done that and they are agreeing with the passengers who agreed to waived part of his right to collect $50 dollars as against to $150 dollars”
Abdullahi said under normal circumstances, the passengers ought to have arrived with their luggage but regretted that over two days after arrival, their luggage were yet to arrive.
“We have also directed Arik to bring in the balance of their luggage for all passengers in the next 24 hours ,we have written Arik in that direction and they are complying but that does not stop sanction because violation has taken place”
Abdullahi who described the action of the airline as a national embarrassment appealed to passengers to bear with NCAA adding, that if the full sanction was applied that it will bring down the airlines but assured that the airline will definitely pay for the consequences of their action.
He warned all airlines both domestic and foreign that sanctions will be meted out to them in the case of luggage default.
At the time of this report, arrangement was being made to get launch and accommodation for the stranded passengers.
There was no official of Arik on ground but the managing director of the Federal Airports Authority of Nigeria, Engr Saleh Dunoma led other airport officials to calm down the irate passengers who threatened to deal with Arik staff .