Home / Aviation News / AFRAA gets ISO 9001:2008 Certification
African Airlines Association (AFRAA) Secretary General, Dr. Elijah Chingosho receiving the ISO 9001:2008 certificate from Operations Certification Manager, Bureau Veritas Certification (Kenya), Mr. Sam Kimotho in Nairobi, Kenya

AFRAA gets ISO 9001:2008 Certification

The African Airlines Association (AFRAA) has announced that it has achieved ISO 9001:2008 certification after a thorough analysis of its quality management system by Bureau Veritas, an independent accredited certification body.

In achieving ISO 9001:2008 certification, AFRAA demonstrates its ability to deliver a well-defined quality management system that complies with the most stringent international standards in other words the certification reaffirms the Association’s commitment to unparalleled service quality through continuous organizational improvement

In addition, attainment of ISO 9001:2008 by AFRAA highlights its commitment to continually improve its operational performance and underscores its ability to meet customer needs while at the same time motivating and further engaging its employees with more efficient internal processes.

African Airlines Association (AFRAA) Secretary General, Dr. Elijah Chingosho receiving the ISO 9001:2008 certificate from Operations Certification Manager, Bureau Veritas Certification (Kenya), Mr. Sam Kimotho in Nairobi, Kenya
African Airlines Association (AFRAA) Secretary General, Dr. Elijah Chingosho receiving the ISO 9001:2008 certificate from Operations Certification Manager, Bureau Veritas Certification (Kenya), Mr. Sam Kimotho in Nairobi, Kenya

Established by the International Organization for Standardization, ISO 9001:2008 is a set of standards related to quality management systems designed to enable organizations to ensure they meet the needs of customers and other stakeholders, while complying with statutory and regulatory requirements.

As the world’s most recognizable quality management standard, the ISO 9001 standard helps organizations increase the efficiency of their operations, realize cost savings and continually improve the quality of their products and services.

The journey towards achieving ISO 9001:2008 certification commenced in September 2014. The Secretariat documented its procedures and processes as per the ISO standards and completed all the mandatory audits which were carried out by Bureau Veritas who ascertained that AFRAA demonstrated commitment to quality management systems principles and clear understanding of the ISO 9001 requirements.

AFRAA staff also underwent rigorous training and currently the Secretariat has four in-house lead auditors.

With the ISO 9001:2008 achieved, the Secretariat shall embark on the transition to the new ISO 9001:2015 standard.

In his speech during the presentation ceremony of the certificate, AFRAA Secretary General Dr. Elijah Chingosho said, “Having achieved ISO 9001:2008 certification, we are able to validate the quality of the operational processes and the services we deliver to our member airlines and partners. This certification provides a significant differentiator that shows current and prospective customers alike our commitment to complying with the most rigid international standards for quality systems and effective operating procedures.”

Continuous improvement of the Association’s overall performance is an important principle of this ISO standard. As the industry changes,” he added, “we can always revise our processes to maximize efficiencies, giving us the flexibility to react quickly to any opportunities that may arise, in order to better serve our member airlines and partners.”

Presenting the certificate to AFRAA Secretary General, Mr. Sam Kimotho, Operations Certification Manager, Bureau Veritas Certification (Kenya) said that Bureau Veritas was satisfied that the management systems throughout the organization system was in accordance with the ISO 9001:2008 international standard.

“We are very positive that AFRAA will use the newly acquired system status and knowledge as a continual improvement tool for the benefit of its members, partners and other stakeholders,” he concluded.

The certificate was presented at a colorful ceremony which was held at the AFRAA headquarters in Nairobi – Kenya

About anthony omoh

Profile photo of anthony omoh
I am a Journalist with a passion for developmental stories and nigerianflightdeck.com was born out of passion for reporting the travel, business and aviation sub-sector. This site is an expression of my ideals and creativity as a reporter and my discretion as a publisher. I am extremely content doing this and I am sure when you read my stories you'd understand that I touch people and that's why

Check Also

Air Cote d’Ivoire receives first A320 aircraft with onboard Wifi

 Air Cote d’Ivoire has taken delivery of the first brand new A320 aircraft fitted with …

British Airways re-introduces Boeing-747 aircraft to Lagos route

BRITISH Airways is re-introducing the Boeing 747 to Lagos effective 01 September 2017. Fondly referred …

Air Peace debunks report alleging delayed flight was caused by FIRS boss

 AIR PEACE yesterday denied reports credited to the media alleging that one of its flights …

Emirates offers Nigerian passengers special Dubai fares plus free 3rd piece luggage,My Emirates

EMIRATES is offering Nigerian travellers the opportunity to visit Dubai with a special Economy and Business Class …

5% FAAN IGR: Minister should not flout Agencies’ Establishment Acts-ANAP, NUP

NUATE calls off industrial action on NCAA THE  Association of Nigeria Aviation Professionals (ANAP) and …

Leave a Reply

%d bloggers like this:
Skip to toolbar