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Turkish Airlines

Turkish Airline turns serial offender, leaves behind passengers’ luggage again

For the second time in two weeks, Eastern European carrier, Turkish Airlines has once again airlifted passengers into Nigeria’s Federal Capital Territory (FCT), Abuja without bringing in their luggage of its paying customers.

The airline, today, Saturday arrived the Nnamdi Azikiwe International Airport (NAIA) Abuja at about 12.35am without its passengers’ luggage, violating the rights of those that flew them.

Meanwhile, the Managing Director of the Federal Airports Authority of Nigeria (FAAN), Saleh Dunoma has advised the airline to resolve the recurrent cases of arriving passengers without luggages once and for all, following the latest occurrence this morning.

Turkish Airlines
Turkish Airlines

Dunoma who stated this at Nnamdi Azikiwe International Airport Abuja where he expressed the Honourable Minister’s displeasure to the management of Turkish Airlines described as unacceptable, this reoccurrence barely two weeks after a similar incident led to a breach of airport security.

He called for quick and lasting resolution of this unwholesome act capable of disrupting the peace and harmony of the airport.

He however appealed to passengers to remain calm and law abiding as the Authority is making frantic efforts to find a lasting solution and safeguard their rights.

This is coming as an appeal to passengers reaction during the first incident which saw the aggrieved force their way into the airside overpowering security and barricading the airlines aircraft which was scheduled for an operation. 

Meanwhile, the airline just last week finished paying numerous compensations to passengers whose rights were abused due to the airline’s delay of their luggage on the infamous Flight TK 624 scheduled service from Istanbul to Abuja.

It was gathered that due to the intervention of the Nigerian Civil Aviation Authority (NCAA), some of the aggrieved passengers after collecting their luggage which came on a charter from Istanbul, Turkey were paid monetary compensation, the highest of which was N80, 000.00k.

It is gathered that the airline, depending on the level of infraction was made to pay N8,000 to some while others got N10,000, N20,000 and so on.

A statement signed by the General manager Public Affairs NCAA, Sam Adurogboye read, “The Airline under the supervision of the Consumer Protection Officers (CPO) of the Regulatory Authority ensured that all the passengers were paid full monetary compensation as contained in the Nigerian Civil Aviation Regulations (Nig.CARs).”

“In addition, a cargo flight and an Airbus were arranged to freight to Abuja, Nigeria, all contentious backlog of baggage that were earlier short landed. All concerned passengers have collected same as at the time of this report.”

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Nigerianflightdeck is an online news and magazine platform reporting business stories with a bias for aviation and travel. It is borne out of the intention to inform, educate as well as alter perceptions with balanced reportage.

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